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How was your visit?

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How was your visit.mp4 (4119 KB)

I recorded this video moments ago while eating lunch in McDonald’s. I read the card "How was your visit?" Honestly, this was the first time that I’ve ever thought to consider the approach they’re using to get feedback from their dine-in customers.

What do you use to get your clients feedback? Or do you do nothing? It’s dangerous not to get a perspective from the people you’re supposed to be serving. It’s healthy to keep the pulse of their likes and dislikes. No we can’t please everyone, but at least make an attempt to grow as a result of their comments.

These are a few of my thoughts about customer service, what’s yours?

Posted via email from Dewitt Robinson

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